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Refund policy

ToolWick Pro licences are digital products delivered instantly; purchases are not refundable.

Effective date: September 23, 2026

Contents

  1. 01Payment provider
  2. 02No refunds
  3. 03Technical problems
  4. 04Subscription cancellation
  5. 05Chargebacks and exceptional reversals
In brief

You can try the free features of an extension before buying. Because the licence key is delivered as soon as payment is confirmed, purchases are not refunded. Mandatory consumer rights remain unaffected.

01

Payment provider

Checkout runs through Lemon Squeezy. As Merchant of Record, Lemon Squeezy manages collection, receipts and tax. Card data does not pass through ToolWick servers.

02

No refunds

A ToolWick Pro licence is intangible digital content delivered by email immediately after payment. Purchases are therefore not refunded once completed.

By completing payment you request immediate delivery of the digital content and acknowledge that you lose your right of withdrawal as a result.

03

Technical problems

If a licence does not activate or the product does not work as described, email support@toolwick.work with your order number and we will try to fix it. Do not include your full licence key or card details in a support message.

This policy does not limit consumer rights that cannot be waived by law (for example a product that is never delivered or is defective).

04

Subscription cancellation

If you buy a subscription, you can cancel renewal at any time in the Lemon Squeezy customer portal. Cancellation stops future payments; the paid period is not partially refunded and access continues until it ends.

05

Chargebacks and exceptional reversals

If you start a chargeback with your bank, or Lemon Squeezy as Merchant of Record reverses a payment under its own rules or a legal obligation, the Pro licence for that product is switched off automatically. Licences for other ToolWick products are not affected.

Questions?

ToolWick bireysel geliştiricisi · Türkiye

support@toolwick.work ↗
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